Recent survey results have shown Harcourts’ clients are clearly impressed with their experience of New Zealand’s largest real estate group, with the vast majority of respondents in the past quarter indicating they would recommend Harcourts to others.
According to surveys in May, June and July of buyers and sellers who had completed a transaction with Harcourts New Zealand in the previous month, the group’s offices and agents, and the marketing material they produce, are all rated highly – leading to more than 90% of respondents indicating they would recommend Harcourts to others.
As Harcourts New Zealand CEO Hayden Duncan explains, the excellent recommendation result reflects the positive feedback on Harcourts’ Sales Consultants in all of the areas surveyed including: delivering on their promises, regularity of contact, local area knowledge, professionalism, understanding of clients’ requirements and negotiation skills.
“The levels of customer satisfaction shown in the survey results are a testament to the talent and…