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Fri, 03 Sep 2010
Survey shows clients are impressed with Harcourts

Recent survey results have shown Harcourts’ clients are clearly impressed with their experience of New Zealand’s largest real estate group, with the vast majority of respondents in the past quarter indicating they would recommend Harcourts to others.

According to surveys in May, June and July of buyers and sellers who had completed a transaction with Harcourts New Zealand in the previous month, the group’s offices and agents, and the marketing material they produce, are all rated highly – leading to more than 90% of respondents indicating they would recommend Harcourts to others.

As Harcourts New Zealand CEO Hayden Duncan explains, the excellent recommendation result reflects the positive feedback on Harcourts’ Sales Consultants in all of the areas surveyed including: delivering on their promises, regularity of contact, local area knowledge, professionalism, understanding of clients’ requirements and negotiation skills.

“The levels of customer satisfaction shown in the survey results are a testament to the talent and…


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In an increasingly fast-paced world, we know that while people want the most professional efficient service, they still prize the fundamentals of honesty and integrity from real estate consultants committed to achieving their clients' goals. That's why at Harcourts we combine world-renowned technology, training and systems with a focus on establishing trust and respect with our clients who always remain at the centre of the process. Whether you're buying or selling residential, commercial, rural, lifestyle, holiday rentals, land, or a new home, at Harcourts we're proud to say we put the focus on Global. National. Local. and most importantly, You.